Contact us

We appreciate your feedback, requests, and suggestions. Please feel free to contact us using any of the following methods:
Customer Service Email: Email us at support@genila.shop if you have any questions, concerns, or assistance you need; our dedicated customer service team will respond to your request within 24 hours.

Please visit our actual store located at 1700N F87, Bonham, TX 75418, USA, if you are in the area.

Customer hours: Mon-Sat: 9:00 am– 5:00 pm (Central Time, CT)
Our friendly team would be pleased to show you our selection and assist you in locating the ideal bag.

Follow us on social media
To keep up with our newest offerings, sales, and events, follow us on Facebook at facebook.com/genila.shop, you can write us directly on social media, and we will get back to you right away.

We hope to hear from you soon and help you in your search for the ideal bag at Genila Shop!